Hi
Today I spent almost a whole day but couldn't install LN 9.0.1 FP10.
This is very embarrassing especially for the one working with Notes for more than 15 years.
Did I become too old?
The story:
1) I rolled out Hyper-V VM with x64 Windows 10 Enterprise (build 1803).
2) Installed standard 9.0.1 for multi users - all was good at this point.
3) Tried to install FP10 - failed with error "The wizard was interrupted before IBM Notes 9.0.1 FP10 could be completely installed.
I started googling by error text "The wizard was interrupted..." but all suggestions didn't work for me.
4) Eventually I didn't have any other options except looking into Installation.log.
I found there following error message:
Line 431: XPD: 9/7/2018 16:23:59 CActionsCommon/GetProperty: DEBUG - Retrieved property: RCP_INVALID_EXTERNAL_JVM_ERROR, Value: External VM is not valid - it must be a 1.5 or 1.6 Sun or IBM VM.
I started googling "
External VM is not valid - it must be a 1.5 or 1.6 Sun or IBM VM" and found that
FP6 had to fix that error.
So I cleand VM and did everything again, but this time I installed FP6 at first.
FP6 was installed successfully and I (feeling myself on the edge of a victory) started installation of FP10 but got the same dialog with "The wizard was interrupted...". However this time I spotted that error happened almost in the very beginning of FP10 installation - previously (without installation of FP6) it happened in the very end.
I checked installation log again and this time I found there something new:
Line 439: XPD: 9/7/2018 17:30:51 CActionsCommon/GetProperty: DEBUG - Retrieved property: RCP_INVALID_EXTERNAL_JVM_ERROR, Value: External VM is not valid - it must be a 1.5 or 1.6 Sun or IBM VM.
Line 613: 9/7/2018 17:31:06 2018-09-07T05:31:06.6--1:00 CCCUActionsApp/RenameDirectory: ERROR: Maximal retry time exceeded. Consider renaming failed.
Line 615: 9/7/2018 17:31:06 2018-09-07T05:31:06.6--1:00 UninstallJvmUpdate: ERROR: Failed to rename directory C:\Program Files (x86)\IBM\Notes\jvm to C:\Program Files (x86)\IBM\Notes\jvm_old: 5
I googled "
Failed to rename directory jvm to jvm_old" - but I only found some
posts where IBM confirmed the issue and included it into scope of following fixes but there wasn't any workaround suggested.
I discovered that FP8 worked OK the same as FP6 - the problems happened with FP9 and FP10 only.
That's all - I couldn't do anything eventually but trust me, I tried really a lot:
- I tried to disable Windows Defender, UAC, Firewall
- tried to change Notes folders permissions, owners;
- tried to install LN for a single user
- tried to use other path for installation
- I used some monitoring software trying to catch if any other processes works with Notes-folder during FP10 installation.
Nothing helped.
I would be grateful for any ideas please.
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Update on 9.9.18
I managed to install FP10
IF4 - previously I tried to install FP10 IF2.
Still have issue with FP9 IF1 (SHF55).
I am going to try two things:
1) check if FP9 IF2 (SHF123) works OK.
2) try to use older build of Windows 10, for example 1709.
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Update on 10.9.18
Installed FP9 as well.
The problem was with expired certificate in FP9 installation.
It is a bit shameful and strange in the same time: I had the problem with expired certificate in FP9 installation in past and even made a
post about it but that time I clearly saw something about "expired signature" in installation logs. This time installation logs didn't have a word about certificate/signature error.
The difference in installation processes is that previously I used installation with Notes+Designer+Admin but this time I used Notes-only installation.
It's very sad that I forgot about this issue and wasted so much time.
Thank you very much to all who provided suggestions in comments to this post.